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OpenAI launches ChatGPT Work to automate enterprise workflows

OpenAI has officially launched ChatGPT Work, a new enterprise-focused offering designed to automate complex workplace tasks across various software applications. Powered by the advanced GPT-5.6 model, the tool can gather context from files and workflows to generate finished documents, spreadsheets, and presentations autonomously. This move signals a significant shift toward agentic AI, allowing the chatbot to perform multi-step actions even when users are offline.

Сем Альтман виступає на сцені з жестами рук перед великим логотипом OpenAI на світло-блакичному фоні.
Сем Альтман виступає на сцені з жестами рук перед великим логотипом OpenAI на світло-блакичному фоні. · Image source: Foxbusiness

According to Foxbusiness, OpenAI has unveiled ChatGPT Work, a specialized tool aimed at streamlining professional environments by automating repetitive tasks across diverse software ecosystems. The new offering is designed to move beyond simple chat interactions, instead functioning as an agent capable of executing multi-step workflows and synthesizing information from multiple sources simultaneously.

Integration with major workplace applications

ChatGPT Work leverages the company's most advanced artificial intelligence model, GPT-5.6, to interact with a wide array of popular business tools. By utilizing specific plugins, the system can connect directly to platforms such as Slack, Microsoft Teams, Google Drive, and SharePoint. This connectivity allows the AI to pull relevant context from internal files, email systems, calendars, and CRM platforms to produce high-quality outputs.

The tool is specifically engineered to handle complex requests that require more than a single prompt. Key capabilities include:

  • Generating finished documents, spreadsheets, reports, and websites based on gathered context.
  • Performing data analysis and refining drafts in the background while users focus on other priorities.
  • Utilizing Scheduled Tasks to process new messages into updated slides or documents automatically.
  • Circulating updated information among team members without manual intervention.

Market competition and availability

The release of ChatGPT Work arrives as OpenAI intensifies its rivalry with other major tech firms. The company is facing direct competition from Anthropic, which recently launched Claude Cowork, and Microsoft, which introduced Copilot Cowork to expand its agentic AI capabilities. These tools are specifically targeting the automation of legal, sales, marketing, and data analysis sectors.

OpenAI is rolling out ChatGPT Work starting with Pro, Enterprise, and Edu plans, with a broader release for Plus and Business users expected in the coming days. Notably, the tool will also be accessible via the ChatGPT desktop app across all subscription tiers, including the free version. This aggressive rollout highlights OpenAI's strategy to solidify its position in the enterprise market as it prepares for future financial milestones.

By enabling AI to act on behalf of users across multiple platforms, OpenAI is positioning itself at the forefront of the agentic AI revolution. The ability for software to autonomously manage workflows represents a significant leap forward for corporate productivity and data management.

FAQ

What software can ChatGPT Work connect to?
ChatGPT Work uses specific plugins to connect directly to popular business tools including Slack, Microsoft Teams, Google Drive, and SharePoint. It can pull context from internal files, email systems, calendars, and CRM platforms.
Which subscription plans include ChatGPT Work?
OpenAI is rolling out the tool starting with Pro, Enterprise, and Edu plans. A broader release for Plus and Business users is expected soon, while the desktop app version will be available across all tiers including free.
What specific tasks can ChatGPT Work automate?
The tool can generate finished documents, spreadsheets, reports, and websites based on gathered context. It also performs data analysis, refines drafts in the background, and uses Scheduled Tasks to process messages into updated slides or documents automatically.
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